Just wanted to take a moment (a long winded moment) for a side conversation as I feel compelled to thank you for everything you and your team managed to pull off on the Dignitas project. This was my first project working with the Ballentine name and I could not be more impressed with the experience.
Being a relatively new guy in the business myself, I can certainly understand the pressures your guys took on as first time foremen. There were certainly new challenges for me that may have been able to be tackled differently in retrospect, but your crew stood tall to every single challenge/change/setback and met deadlines with the utmost professionalism.
Eddie is fantastic. He’s got a brilliant mind and a meticulous way of analyzing the big picture. Its refreshing to see a guy that cares that much about delivering a great product, even when it means being hard on himself or putting in the extra hours. Prior to kick-off at Dignitas I was coming off an intense project where integrity and honesty from certain subcontractors was a big issue. Having seen Eddie in action, I would choose to work with him time and time again as his character breathes confidence that any task or problem that arises will be executed/changed/remedied by his internal drive to do the right thing and not cut corners.
Mike is the perfect compliment to Eddie as a co-foreman…and not just because he does all the talking. He isn’t afraid of the dirty work, keeping the “helpers” accountable, directing traffic and delegating tasks right along side Eddie and their master plan. He keeps things uplifting in the face of adversity and has a way of building relationships with the other trades on site to help build a “community” of guys working together towards a common result rather than different groups battling each other to facilitate their own selfish agendas.
Matt…what can you say there. He was the all-star closing pitcher sent in to help lock down the last few innings and we couldn’t be more appreciative. His rapport and dynamic with the guys from the previous projects was a great source of confidence that kept the guys afloat for the grueling final push. He has a way of holding the guys accountable while building their confidence and skillsets and keeping them laughing. His inventive nature was extremely impressive. He is a mastermind of MacGuyver-ing things out of strut.
Lance. Poor Lance. He was standing on his head trying to give constant pricing, repricing, broken down costs, client changes that were then changed back, fielding calls for advice and direction to guys on site. Incredible work and he made it happen in a pinch.
Simon was a huge help in fielding all of the countless strange miscellaneous questions and requests from the client on days in the beginning where he would stay late to get work done and shoulder such interruptions instead.
I don’t want to sell of the other guys short (this email is getting way too long)…Devin, CJ, Gio and so on…all incredible guys that brought positive attitudes to the site here.
Just thought the feedback from our perspective may be helpful. Thanks again, sir, for making this one come together. Couldn’t be more appreciative of you and your crew. Looking forward to the next one.
Superintendent | Hanson Construction, Inc.
I want to thank you, Ballentine Electric very much. I had an emergency issue at one of my many properties that needed to get addressed. Ballentine Electric sent over two wonderful educated well dress respectful and very knowledgeable Electricians. And within 55mins all issues were rectified.
Thank you for your wonderful service
The electricians were Angel and Ruben
A special thanks to these two professionals
I want to say Ballentine Electric has 3 of the most wonderful people working for them. They were kind, polite and considerate; and know their craft! My heartfelt thanks go out to Jermaine, Angel and Eddie. Who made this woman happy and reminded me their are GOOD people in this world. My thanks go out to Jermey Fairs for the best referral I have had since moving to Florida! (26 years ago)
Angel, Eddie and Jermaine your Rock!!!
Carolee O'Mack and Snifflesere.
First I want to thank Rob for sending Angel here last Monday and taking care of my electrical problem. I have known Rob for a number of years and I am so glad that I had saved his card and was able to call Rob direct. Although I retired in 1995 I am still managing several properties in Downtown Orlando. I want to express my appreciation to your staff member, Angel, who knew what he was doing and was most professional and courteous in all aspects of his finding and fixing my problem in a very timely manner. I am putting Ballentine Electric on my speed dial for future needs as necessary (hopefully not an emergency) and would recommend them to anyone needing the services that Ballentine Electric provides.
Thank You Very Much;
Joe, I wanted to reach out and thank you and your team for going all-out to help get the electrical scope done at Spectrum Stadium in time for the first football game. Everything seemed to go really well – I attended the game and could see that your work made for a really great fan experience. Thanks again for your team’s hard work on this project!
Bill Martin, AIA, LEED AP
Director of Facilities Planning & Construction
University of Central Florida
Joe, I want to thank you and your crew for going above and beyond to complete the Spectrum Stadium Project. Numerous obstacles were thrown your way, but you all managed to navigate through them all. Your professionalism never wavered and as a result, we were able to be open on time, thanks to your round the clock dedication! In my career I’ve worked with numerous electricians and I must say, you guys are certainly top notch! We strive to provide Something Extra in Onsite Dining, well you guys certainly delivered that Something Extra as well! Thanks again
Conner Liles Vice President
Southern Foodservice Management, Inc.
I want to let you know how much I enjoyed working with you and your men. especially Paul. Paul is an outstanding lead man, very knowledgeable, proactive, not reactive and he runs a great crew. Patient with the new help, and a good mentor.I'm looking forward to working with your Company again and when we do, Paul must be my Lead Electrician.
John F. Davis
Masters Construction, LLC
I want to thank you and your team for everything. All of you went above and beyond to get this project to the finish line. And a sincere thank you for assigning Paul to the project. He is terrific!
The Marcent Group
The client absolutely loves the new space as do all of their clients who have seen it. It was a great team effort. Thank you for your contribution. Your team was very knowledgeable and professional and worked well together with all of the other trades throughout the process. I would especially like to thank Paul Fuller for his great leadership and his willingness to work with me to do whatever it took to achieve our goal. Great job.
I know you get hit every day from all sides with complaints but today I want to give you a compliment.
One of your techs, Paul has been working on the build out for suite 135. He is pleasant, professional, and knowledgeable. He tolerates my thousand questions every day with a smile. His attitude is positive and he doesn’t complain about what needs to be done. What a concept! I wish all the subs were like him.
He is a positive reflection of your company. I hope we are lucky enough to have him for future jobs.
The Marcent Group
Thank you so much, Joe! I can see why Jonathan recommended that I throw away the estimates I had already received, and have your company do the work. You've made a project that I had dreaded become "a piece of cake." You are a true asset to the Ballentine Electric Company!
I want you to know that Rodrick did an awesome job this weekend…I could not have been more pleased! He showed up early, stayed late and got this thing done in an amazing way and most importantly he didn’t complain once. He was both professional and extremely respectful to the tenant, Property Management and building engineer…he went above and beyond on this job.
Rodrick is a valuable asset to Ballentine Electric and represents the company extremely well.
Thank you again Marc for sending Rodrick on this one.
All the best!!!
Thank you Joe! You’re running a first class operation on the response side as well as the construction side.
George Hayner Jr., PE, CxA
Project Manager for Facilities Planning & Construction
University of Central Florida
Thanks for your continued support! Angel and Jermaine are true assets to your company. I can always count on them and they are extremely professional and courteous. Take good care of these guys because they represent your company well!
Director of Bright Ministry Center
Angel did a great job for us this month! We appreciate the care he takes to get the job done.
Office Manager/Facility Security Officer
Camber Corporation (HII TS, Integrated Mission Solutions Group)
Just want you to know Angel did a great job here. Very nice and knowledgeable guy, represented Ballentine very well.
Thanks again for the fast response!
Accounting Manager/Facility Security Officer
Training and Simulations
Saab Defense and Security USA LLC
First of all, I want to thank you for setting up the service call as I know Ballentine does not ordinarily do residential service calls. You were most gracious to accommodate me in my hour of need as I found out I had a couple of serious electrical problems.
Secondly everyone I came in contact with was professional, pleasant, and communicated the issues and let me know what to expect. Both Angel and Lance couldn’t have been nicer and more efficient as they did their work. And when I asked Lance a question he wasn’t able to answer he had Jermain call me back with the answer. I was pleasantly surprised at this level of customer service. All in all, I cannot say enough good things about Ballentine Electric’s customer service and the employees I came in contact with for this service request.
Thank you again.